Haldane Optical

Apple Messages for Business and this assistant

The same bench, in your customers' own Messages app

This page shows the part of a business-messaging thread worth having: an assistant grounded in what the workshop can actually do, an enquiry that becomes a structured record instead of a lost message, and a signed-in customer whose history is already on screen.

1. Point the assistant at your site so your own services, prices and turnarounds become the answers it gives, as published content rather than a re-typed copy. 2. Expose the bench as a small MCP server: what you take on, a lookup by reference and email, and a read that only answers for the signed-in person. 3. Give the enquiry tool an action card, so a job opens as one structured record instead of a message somebody has to re-read and re-type. 4. Wire the identity hand-off, because a thread that never resets is only worth having if the assistant knows who has been talking in it. 5. Register the business last. Verification is a process with a queue; everything above can be right and proven before you join it.

What runs on this page

What is seeded rather than connected

The full guide: https://busymate.ai/integrations/apple-messages.